Novita Org | Social Work

The right support at the right time

Social Work

Suitable for

Independence Daily routines

Supporting you through all stages of life with understanding, advocacy and connection.

Book a consultation Contact us

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Location

341 Port Road, Hindmarsh SA |
27-35 Orange Avenue, Salisbury SA |
156 Sturt Road, Warradale SA |
28 Philip Highway, Elizabeth SA |
177 Beach Road, Christie Downs SA |
430 Montague Road, Modbury North SA |
5 Gilbert Street Berri SA

Support at all stages of life

Our social workers partner with people and families across all life stages, supporting wellbeing, relationships, change, and participation at home, school, work, and in the community.

Evidence based

Social work support is grounded in evidence-based, strengths-based and trauma-informed practice, guided by research, professional expertise, and respect for lived experience.

Goal focused

Our support is guided by goals that matter to the person, building practical strategies for confidence, connection, emotional wellbeing, and meaningful participation in everyday life.

Novita social worker reading a book to a young male client

Young male client reading pages from a book with a Novita social worker

More than support

Someone in your corner

At Novita, we know that every person’s circumstances are unique. Our Social Work services are here to support you navigate life’s challenges, make sense of complex system, and stay connected to the people and supports that matter most.

Sometimes it’s just about staying on track, managing change, or finding the right support at the right time.

Whether you’re seeking guidance for yourself, a child or other family member, our social workers are here to listen, empower and work alongside you – through the highs, the challenges and everything in between.

What is Social Work?

Social work at Novita empowers individuals and families to achieve their goals and find safety, stability and wellbeing.

This is not just during times of change or vulnerability, but throughout everyday life.

All of our accredited social workers are members of the Australian Association of Social Work (AASW). They provide counselling, advocacy and practical support, and work together with you to access the right access the right services, strengthen your relationships and manage life’s challenges with confidence.

Book consultation 1300 668 482

Key areas of support

Female Novita Therapy Staff Member sitting infront of a water feature

Case management and coordination

Bringing together all aspects of your support, liaising across systems, and ensuring nothing falls through the cracks.

Novita Support Work and young adult haveing coffee

Therapeutic and emotional support

Providing counselling, parent coaching, and strategies to manage stress, grief, or change.

Young adult female electric wheelchair user showing off the keys to her supported independent living accommodation

Connecting you with systems and services

Linking you to schools, housing, health, and community pathways so you can access what you need.

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Why choose social work at Novita?

Multidisciplinary collaboration

We work hand-in-hand with your therapy team to advocate for your goals and priorities, ensuring social work seamlessly complements the support provided by other areas of therapy.

Completing the picture

Social work brings everything together, supporting the areas that other therapies can’t address alone and helping you put therapeutic strategies into practice in real-world situations.

Systems and Navigation Expertise

Our social workers understand the NDIS, Centrelink and mainstream referral pathways, guiding you to access the supports, services and entitlements that best meet your needs.

Flexible, Accessible Support

We reduce barriers to accessing services by meeting you where you are - at home, school, in the community or during therapy sessions - so support feels practical and easy.

Cultural and Specialist Support

Our multicultural team brings lived experience and cultural understanding to support people from all backgrounds, and can also provide specialist support coordination (Level 3 SSC) for clients who need it.

Young female with pigtails in her hair sitting in a therapy room at Novita

Young female with pigtails in her hair reaching out to pop a bubble

Young female with pigtails in her hair completing a puzzle with a Novita social worker

Challenges you might be facing

You or your loved one may be seeking social work support to:

Navigate periods of change
Start school or moving schools
Explore post-school options
Move from children’s services to adult services
Explore housing options and living arrangements
Build or maintain connections in your local community
Navigate systems including Centrelink, NDIS,SACAT, Health,and education services
Build emotional resilience around grief, loss, or change
Coordinate high medical or health supports
Manage family or financial stress
Deal with relationship breakdowns
Address challenging behaviours or behaviours of concern

There doesn’t have to be a crisis to see a social worker — sometimes it’s simply about keeping on track, building confidence, or finding new ways to move forward.

It is simply having a hand to hold.

Book consultation 1300 668 482

Two Novita social workers wearing purple polo shirts

How we support you to overcome these challenges

Your social worker will work with you to understand your situation, your goals and your strengths and then develop a plan that supports you to move forward with confidence.

Together, you might:

Explore new ways to adjust to a diagnosis or disability
Build skills for independence and everyday living
Develop strategies to manage behaviours of concern or mental health issues
Strengthen family coping strategies and relationships
Connect with other services, support groups or community activities
Learn about financial supports, benefits, and NDIS options
Find counselling or crisis support when you need it most
Identify mainstream and specialist referral pathways — such as playgroups, health services, Transition to Work, or Supported Independent Living
Plan for major life transitions and changes. For example, from school to adulthood, or into work and independent living

Benefits of Social Work at Novita

Growing confidence and independence

We support you to build practical skills and self-belief so you can feel more confident and capable in your daily life.

Stronger relationships and communication

With guidance and support, you can deepen your relationships, improve communication and feel more connected to the people around you.

Clarity around systems and supports

We work together with you to better understand the systems, services and supports available to you, so you can make informed decisions and access what you’re entitled to.

Practical and emotional support to reduce stress

Whether it’s navigating challenges or managing day-to-day pressures, we provide grounded, real-world support that helps reduce stress and create stability.

Community inclusion and evolving support

We will support you to participate more fully in your community and social life, with a flexible approach that adapts as your needs and goals change - fostering long-term connection and empowerment.

Male wearing a yellow tshirt looking through his hands which have colourful purple paint on them

Male wearing a yellow tshirt pouring pink and blue paint onto a canvas

Male wearing a yellow tshirt laughing and leaning backwards as his hands become more covered in pink and purple paint

Who is Social Work at Novita for?

Social work at Novita is for children, young people, adults with disability and their families who may be:

Experiencing complex health or social needs
Going through a transition or period of change
Facing family, financial or relationship stress
Navigating services, school systems, or the NDIS
Seeking connection to community and support services
Wanting support with social issues and disability

Book consultation 1300 668 482

Three young sisters wearing colourful tshirts smiling at eachother one is in a manual wheelchair

Three young sisters wearing colourful tshirts hugging and laughing

Features of Social Work at Novita

Accredited AASW Social Workers
Individual, family and carer sessions
In-person, phone, and community-based support
Counselling and emotional support
Advocacy and information provision
Psychosocial assessments
Complex case management and coordination
Access to Support Coordination and Specialist Support Coordination
Collaboration with allied health and therapy teams
Early childhood and transition support
Education and transition support
Connection to government and community resources

Need some support?

Talk to Novita

Our social workers can be in your corner, supporting you through all stages of life, the highs, the lows and everything in between. Take the first step today and get the right support at the right time.

Book consultation 1300 668 482

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Frequently asked questions

Do I need a referral to access social work at Novita?

No referral is needed. You can contact us directly to discuss your needs.
Can Novita’s social workers help with NDIS plans?

Yes. Our social workers are specialists in NDIS processes and can help you understand your plan, prioritise goals and access funded supports.
Do you offer counselling?

Yes. Our social workers provide emotional support and counselling for individuals and families to help with stress, grief, loss and adjustment.
Where can I get support from a social worker?

Wherever suits you best. That could be at a Novita site, in your home, community or school, or by phone.
What is Service Coordination?

Service coordination supports families to understand and connect with the complex array of regular and specialist services and resources that are available in the community. It consists of Support Coordination and Specialist Support Coordination.
What’s the difference between Support Coordination and Specialist Support Coordination?

Support Coordination helps families to navigate NDIS system and process, coordination of services, plan implementation to maximise use NDIS funded and linking with mainstream services connect to and manage services. Specialist Support Coordination is a higher level of service for people with complex needs or risks,multile systems, focusing on reducing barriers and coordinating multiple supports.