Individualised Support

Person-Centred Support

Individualised Support

At Novita, we believe the right support should fit your life, not the other way around. Our individualised disability support gives you practical everyday support so you can work towards your goals with confidence and choice. Whether you are looking to build independence at home, get out into the community or develop life and social skills we are here to support you, your way.

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Man and Support Worker on a tram holding groceries

Location

341 Port Road, Hindmarsh SA |
27-35 Orange Avenue, Salisbury SA |
156 Sturt Road, Warradale SA |
28 Philip Highway, Elizabeth SA |
177 Beach Road, Christie Downs SA |
430 Montague Road, Modbury North SA |
4 Draper Street, Kadina, SA |
95 Swanport Road Murray Bridge SA |
2/18 King Street Port Lincoln SA |
21-23 Forsyth Street Whyalla SA

Man in wheelchair with support worker walking next to him

support for you

What is individualised support at Novita?

Individualised support at Novita is all about partnering with you to live your everyday life in the way that feels right for you. You might want support with self-care routines, getting to appointments, exploring social activities, or building confidence with day-to-day tasks. Whatever your goals are, we work alongside you so you can move towards them at your own pace.

Our individualised support service is available 24 hours a day, 7 days a week. Our experienced and qualified disability support workers can meet you wherever you are - at home, school, work or in the community.

Every support plan is flexible, personalised and built around your strengths, preferences and goals. You choose what matters, and together we design the support that fits your life.

Why choose individualised disability support at Novita?

You deserve support that values your choices, honours your goals, and fits the way you want to live. Here’s what makes Novita’s individualised support different.

Skilled and experienced teams

Our qualified staff have strong experience in supporting people with all types of needs - including health care requirements, complex needs and those requiring positive behaviour support. We focus on dignity, safety and wellbeing in every interaction.

Support centred on your goals

Your NDIS goals guide the way. Together, we shape supports to build confidence, take part in meaningful activities and move towards what matters to you.

A trusted and registered NDIS provider

Novita meets high national standards, with safeguards in place to ensure safe, ethical practice. When part of an agreed behaviour support plan, our trained teams can implement restrictive practices in line with NDIS requirements.

Choice, flexibility and control

Your support adapts to your life, at home, school, work or in the community. You choose how, when and where your support happens.

People who take the time to understand you

Our teams build genuine relationships. We listen and learn what is important to you and provide practical, caring support that reflects your identity, strengths and needs.

Women on a picnic blanket with support worker

Woman with walker by the beach with support worker

What you might be looking for

People connect with individualised support at Novita for many reasons. Your priorities might include:

Building confidence with everyday life skills
This can include cooking, cleaning, self-care routines, money management, meal planning or transport training.
Feeling comfortable getting out into the community
You may want support to attend appointments, go shopping, explore new places or take part in social activities with confidence.
Developing social connections and communication
You may want to increase your opportunities to build friendships, practise social skills and communicate, connect and participate in ways that feel authentic.
Managing health and personal care needs
You may want experienced staff who can support your complex health needs, medication routines and personal care in a safe, respectful way.
Flexible support across different parts of your life
You might want support at home, in the community or alongside therapy programs, with the flexibility to adjust as your goals change. This can also include support with emotional regulation and behaviours of concern, using approaches that focus on understanding, safety and wellbeing.

How We Support You

Practical Support & Benefits

Our professional and dedicated support workers work with you to make sure you get the best possible outcomes. We match you with people who understand your needs and preferences so you feel comfortable, confident, and supported every step of the way.

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Connect socially

Enjoy meaningful outings and activities, like catching up with family or friends, visiting the gym, going to the movies or zoo, or cheering on your favourite team at sports events.

Build everyday life skills

Build skills that support independence, such as managing money and budgets, cooking meals, shopping, keeping routines, or using public transport.

Confidence in the community

Learn practical strategies to stay safe, make decisions and navigate different environments with more comfort and ease.

Support for daily routines

Receive respectful support with hygiene, household tasks and daily activities that matter to you.

Family peace of mind

Flexible support can offer short-term respite, giving family members time to rest while knowing you are supported by skilled and caring staff.

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Who is individualised disability support at Novita for?

Individualised support at Novita is for people with disability who want everyday support that fits their life, goals and preferences. It’s designed for anyone who wants assistance at home, in the community or both — with flexible options that adapt as your needs and interests change.

Frequently Asked Questions

Is support available around the clock?

Yes. Our service operates 24 hours a day seven days a week.
Can I choose my support workers?

We will do our best to match you with support workers who meet your needs and preferences.
Can you help me use the NDIS?

Yes. We can support you with NDIS processes and funding navigation.
Do you support people with complex needs?

Yes. Our staff are experienced in complex care and positive behaviour support.
Where can I receive support?

At home in the community or alongside your therapy programs.