Pricing Arrangements

Therapy Pricing

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Consistent pricing

Our pricing reflects the real cost of delivering high-quality therapy and support, with rates aligned to NDIS Pricing Arrangements, regional loadings, and transparent hourly fees across all service types.

Quality time

We include dedicated preparation and clinical note time for every therapy session to ensure clients receive well-planned, goal-focused, and professionally documented support.

Transparent travel costs

Whether sessions are at home, school or in the community, we clearly outline all travel time, kilometre charges, and any additional costs so you always know what to expect before your service.

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Standard Rates

We provide therapy services across a range of different service and funding models. 

Accomodation Type
Build a new home
Rent a Share home
Make home modifications
Supported Independent Living
Individualised living options
Service Per Hour
Allied Health Assistance $99.99
Developmental Education $214.90
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NDIS Pricing

As a registered NDIS provider, all services that we offer under the NDIS are aligned with the pricing limits set by the National Disability Insurance Agency (NDIA) and outlined in the tables below. 

Accomodation Type
Build a new home
Rent a Share home
Make home modifications
Supported Independent Living
Individualised living options
Service Rate Remote Very Remote
Allied Health Assistance $86.79 $121.51 $130.19

Regional Services

A loading is applied for regional services based on the Modified Monash Model (MMM) classification area. A loading applies from MMM-2 classification and above. 

Novita staff member working on a surface pro computer
Therapy session

Why we include preparation and notes

We include a standard amount of time for all our direct therapy sessions which covers session preparation and notes. 

Session preparation time includes reviewing goals and planning activities and equipment to use. 

Then after the session we record important information, as a clinical note, as well as next steps for future appointments. 

Time allocation

Ensuring quality

This consistent approach, ensures that we are dedicating sufficient time to these important tasks and our clients get the most out of their therapy sessions. 

Up to 30 minutes

For therapy sessions running 30 minutes or less, we will automatically include a minimum 10 minutes of session preparation and clinical note time. 

30+ minutes

For therapy sessions running more than 30 minutes, we will automatically include a minimum 15 minutes of session preparation and clinical note time. 

Invoicing

On your invoice, this time will be included in your therapy time. If additional time is required, this will be discussed with you. 

Travel

Our therapists can also travel to meet you in the most convenient location. 

We charge the standard rate for that therapy discipline. The time is capped at a maximum of 30 minutes each way in a metro area and 60 minutes each way in a regional area. 

Longer travel times

Travel time above these time limits is negotiated.

Additional costs

Travel costs also include non-staff costs, to cover things such as petrol and vehicles. This is charged per kilometer at $1.10 in a metro area and $1.20 in a regional area.

Multiple locations

Travel costs also include where a therapist travels from one Novita location to another Novita location to deliver your service.

Young female client wearing a pink tshirt playing Uno card game with a Novita therapist

Non face-to-face time

Our focus will always be on supporting our clients to work towards their goals. This includes more than just the time we spend face to face and your fees cover both face-to-face and non face-to-face time. 

The time that we charge for is always related to supporting our clients to achieve their goals.  

Frequently asked questions

We’ve put together some helpful answers to common questions so you always feel confident and informed about your service costs.

  • Why does my therapy session include preparation and note-writing time?

    Every therapy session requires preparation beforehand and clinical notes afterward to ensure the service is safe, effective and aligned with your goals. This time is included in your therapy charge and varies depending on session length.

  • How is travel charged if my therapist comes to me?

    Travel time is capped at 30 minutes each way in metro areas and 60 minutes each way in regional areas. Any required negotiation for longer travel will be discussed with you, and non-staff travel costs are charged per kilometre.

  • What is non face-to-face time, and why is it billed?

    Non face-to-face time covers important work like goal reviews, planning, reports, coordination and communication that directly support your outcomes. We only charge for work that contributes to your goals — never for administrative tasks.

  • Why are there different prices for metro, regional and remote services?

    NDIS Pricing Arrangements apply loadings for regional, remote and very remote locations to account for increased operational costs. Novita follows these pricing structures to remain compliant and ensure sustainable service delivery across all areas.

Want to talk to our team?

For personalised advice, contact us to discuss your individual support needs.

Therapy pricing

Service Per hour
Allied Health Assistance $99.99