Female cafe customer receiving a coffee from a cafe worker wearing a purple Novita polo shirt
I want

... to communicate more easily

Being able to communicate well ensures that people with disability are in control of their own lives and can direct their own care and support.

Communication builds connection

Communication helps people express who they are, understand others, and take part in everyday life.

Everyone communicates differently

Some people need extra time, tools or support to understand or share information in ways that work for them.

Support that empowers voices

With the right strategies and environments, communication can feel respectful, confident and inclusive.

Girl on purple background with letters next to her
Understanding communication

Communication is how we connect

Communication is a two-way exchange. It helps us understand others, and be understood in return. For some people, understanding spoken language can be difficult. For others, expressing ideas, needs or feelings in a way others can understand is the challenge. 

When communication feels hard it can lead to frustration and misunderstandings.  

Communication difficulty or disability may occur due to a developmental or acquired disability, or a specific speech or language disorder.

connection and understanding

Empowerment through communication skills

At Novita, we support children, adolescents, adults and families to build communication skills in ways that feel empowering, respectful and aligned with each person’s strengths. 

Boy holding a speech bubble with Novita Speech Pathologist next to him

Why communication matters

Communication is how we connect, express ourselves, and take part in the world. It’s how we: 

  • build relationships and show our personality
  • ask questions and access important information
  • take part in school, work and community life
  • make choices and express preferences 
Girl wearing a school bag and holding a note book
Women in a wheelchair at a cafe with AAC device
Supportive environments

Communication challenges can look different for everyone

A person with a speech disorder may not be understood by people they don’t know, for example when ordering at a café. 

Someone who is non-speaking and does not have access to a robust Augmentative and Alternative Communication (AAC) device may be unable to share important information during a medical appointment. 

A student with developmental language disorder may miss classroom instructions unless visual supports are used. 

Creating environments that make it easy for people to communicate is extremely important as it ensures every person can participate, feel safe, and be heard. 

Managing communication challenges

Practical ways to communicate more easily

Practical strategies can reduce frustration, support understanding and create communication-accessible environments where everyone can participate.

  • 1. Use visual supports

    Visuals can make information easier to follow and remember. This could include step-by-step guides for routines or picture-based instructions. Visuals information doesn't disappear like speech, so it can be easier for the brain to process the information and makes communication more predictable. 

  • 2. Ask about communication preferences

    Everyone communicates differently. Ask the person you are communicating with what helps, it could be slower speech, gestures, visuals, or extra time. Respecting preferences supports autonomy and confidence. 

  • 3. Create communication-accessible environments 

    Make sure communication tools such as AAC apps, PODD books or communication boards are available for anyone who needs them. A communication-friendly space promotes inclusion for everyone. 

  • 4. Speak directly to the person 

    Always address the person themselves, unless they ask otherwise. This reinforces dignity, respect and inclusion. 

  • 5. Allow extra time 

    People with communication disabilities may need more time to process information or respond. Pausing, waiting, and not rushing the interaction can make communication far easier. 

  • 6. Plan for participation 

    Think ahead about how a person with communication differences will join activities. For example, a non-speaking student might use a Step-by-Step Communicator or Pictello on an iPad to take part in “show and tell.” 

  • 7. Model AAC use throughout the day 

    Using a robust AAC system like a PODD book takes time to learn. People need to see others model the system often and naturally - during play, mealtimes, transitions, or community outings. 

  • 8. Connect with other people with communication disability 

    Peer connection reduces isolation, builds confidence, and creates a sense of belonging. Shared experience can be incredibly powerful. 

support

How Novita can support you 

At Novita, we work alongside you to build communication skills using tools that match your needs, learning style and goals. 

Together, we create environments where communication feels possible, supported and empowering.  

Boy holding a speech bubble with Novita Speech Pathologist next to him

Speech Pathology

Support for language, speech clarity, comprehension, social communication and expression.
Middle aged woman in a wheel chair uing an adaptive computer mouse to access her laptop

Assistive Technology & AAC services

Specialised support to explore, trial and use communication systems such as PODD, speech-generating devices and communication apps.
Young boy giving a Novita therapist a high five in a physiotherapy session

Allied Health Assistance

Great for practising communication skills in real-world settings, such as ordering lunch using a device or practising conversation skills in the community.
Women holding and pointing to a PODD book

Training for communication partners

Including 1-day and 2-day PODD workshops, plus tailored training for preschools, schools and organisations
Boy at school with Therapist

School and early childhood support

Helping educators create communication-accessible classrooms and inclusive learning spaces.
Additional Support

Explore External Resources

These external resources offer additional information, tools and community supports to promote inclusive and accessible communication.

Communication Hub

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Speech Pathology Australia

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AGOSCI

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Key Word Sign Australia

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Want to know more?

If you would like to learn more about communication supports and how we can partner with you or your family, please contact us.